Terms and Conditions

Deposits

A gecko can not be put on HOLD without a deposit. Unfortunately, we have had a few too many situations where interest was expressed,  and then not follow through with the payment. We feel this is unfair to other customers who end up selecting an animal that wasn’t their first choice, only to find out their first choice has become available again. As a result, we will not mark any gecko on HOLD or SOLD without a non-refundable deposit or full payment.

These two methods are the only way to ensure a gecko(s) is reserved for you. We will process reservations and payments for geckos in the order in which they are received, via e-mail or phone. Phone calls will take priority over e-mail communications. Until a deposit or payment is received all geckos are for sale to any customer.

A 50% non-refundable deposit is required to put an animal on HOLD. After this deposit is received the animal will be marked as ‘on HOLD’ with your initials until the final payment is received. If payment is not completed for any reason during the agreed upon time period, your deposit may be forfeited at our discretion. We reserve the right to deny a HOLD payment on certain items.

Payment Plans

We only offer a single payment plan. And this is to split your total into two payments due one month apart. You will be required to pay a 50% non-refundable deposit to HOLD your animal(s). The final payment will then be due one month from the deposit date. Sometimes for larger sized orders (multiple animals) we can negotiate other plans. If we agree to the plan, then we have a deal. We will work out a payment schedule and agree upon the schedule. The catch is that you must follow through with all payments as agreed upon or you forfeit all payments that have already been made. The animal will be put on HOLD until the payment plan is complete. The animal can then be shipped after full payment has been received.